Delivery & returns

Delivery

We deliver to addresses across the UK.

• Standard delivery: calculated at checkout. Arrives 1–3 working days after dispatch
• Orders are dispatched within 3 working days. You'll get an email with tracking as soon as yours is on its way.
• If you order more than one item, your parcel may arrive in separate deliveries.

Returns

We want you to love your order. If you change your mind, you can cancel within 14 days of receiving it, then you have a further 14 days to send it back.

• Items must be unworn, unwashed and with tags attached
• To start a return, email alumababy.hello@gmail.com with your order number and we'll send you the return address
• We'll refund you, including the original standard delivery cost, within 14 days of receiving the item back (or proof you've sent it)
• Return postage is paid by you, unless the item is faulty or we sent the wrong thing

Faulty or wrong item?

We're so sorry. Email alumababy.hello@gmail.com with a photo within 30 days and we'll send a replacement or a full refund, including return postage. This doesn't affect your statutory rights.